“Big benefits” for members and suppliers.

 

Office Choice has upgraded its e-commerce, rebates and data analytics systems which will result in members “reaping the benefits with enhanced information to support their business”.

 

The Office Choice managed e-commerce platform, eChoice gives members an online web presence with full product and pricing information, shopping cart facility and customer account details. 

 

Recent upgrades delivered 15 new enhancements that have been well received, not only by members but by customers who purchase online from Office Choice on a regular basis, according to the dealer group.

 

The e-commerce platform links directly to the Office Choice Product Information Management system (PIM) keeping product information automatically up-to-date. 

 

The supplier rebate system is being improved to give suppliers and members a portal for direct and real-time information sharing. 

 

Suppliers will be able to keep Office Choice members informed by entering member sales and rebate information directly into a central database. 

 

Office Choice members will have access to up-to-date information on rebate income, net-price-position on products and the ability to resolve any reconciliation issues directly with suppliers.

 

A new integrated data analytics platform will see Office Choice members enjoy the benefits of big-data analysis. The state-of-the-art technology is built on high-end cloud-based data intelligence from various sources.

 

The in-depth business intelligence reports and dashboards generated will give Office Choice members the opportunity to fine tune their business operations and further drive sales and marketing efforts through EDMs and local area marketing initiatives.

 

Tilly Raftopoulos, Office Choice national IT manager, said: "We are excited to roll out these major upgrades and see a significant benefit for our members and suppliers. We know that the new system will be a key to business growth and will support our members to make informed business decisions into the future."