Retailer appoints former Coles executive as inaugural CIO.

 

Nikala Busse (pictured) has been appointed as the retailer’s inaugural chief information officer (CIO) to lead its technology team and on-going digital innovation.

 

Eshan Dissanayake has also joined Officeworks as head of IT security risk and compliance, reporting into the CIO. Dissanayake was most recently with Coles Group’s information security unit .

 

Busse previously worked for Transurban as the general manager of customer platforms, and at Coles, where she held several senior positions focussing on improving customer and team member experience and increasing sales. 

 

The new CIO portfolio includes IT business operations, team member experience applications, platforms and networking, IT print & create, enterprise architecture, digital product and IT security and risk compliance.

 

Sarah Hunter, managing director of Officeworks, said: “Nikala has successfully designed and led digital transformation projects for large, complex,consumer-facing organisations to address future business needs and will play an important role in helping us make bigger things happen for our team and customers with strategic growth initiatives.”