Winc nominated for two customer service awards
Corporate supplier puts experience in the spotlight.
Winc Australia has been named as a finalist in Inside Retail Australia’s 2024 Retailer Awards.
The company has been nominated in two categories – ‘Customer Experience’ (medium to large business) and ‘Online Customer Service Initiative of the Year’.
The Inside Retail Australia Retailer Awards showcase new standards in customer experience excellence. The criteria is as follows:
- Please describe one CX initiative your organisation has implemented over the last 12 months
- Detail the vision and strategy behind your initiative (including the key motivations)
- What has been the impact of your CX initiative? Please include how you measure impact?
- How has your CX initiative affected your unique customer proposition?
- What team training has been implemented to ensure your CX initiative is delivered effectively?
The awards will be presented on 29 February.
Date Published:
23 January 2024