Industry adapts to new challenges and opportunities.

 

The US office supplies market has proven its resilience by recording an eight per cent increase in revenue in 2021.

 

However, sales are expected to soften in 2022 but will remain above 2019 pre-pandemic levels, according to The NPD Group.

 

NPD's latest ‘Future of Office Supplies’ report said 2021 was one of strong gains for the US office supplies with revenues up and estimated eight per cent higher than 2020 (excluding janitorial and breakroom supplies).

 

“These revenue gains are being caused in part by increasing average sales prices due to various supply chain challenges, purchases of new products or upgrades to new models, and growing consumer spending in higher price point categories and larger packs of office supplies items,” Leen Nsouli, executive director and office supplies industry analyst for NPD, said.

 

"We expect 2022 will bring continued innovation related to work, learn, and play, as well as an increased focus on pricing strategies and promotional mix for manufacturers and retailers in the industry," she said .

 

 "Consumers are adapting to an evolving normal and the office and school supplies industry will need to meet consumers where they are now and where they are going next," she added.