Australia Post Metro introduced for eligible retailers’. 

 

Australia Post Metro, the first new delivery service from Australia Post in recent years, provides ‘eligible retailers’ and their customers with a speedier service when they shop online.

 

The Australia Post Metro service has launched in metropolitan Melbourne, Sydney, and Brisbane, and is planned to be expanded to new metropolitan regions over the coming months. 

 

Australia Post Metro service is being offered to selected retailers, with more coming onboard over the coming weeks and months.

 

Initial retailers set to offer the service include Myer, Adore Beauty and Super Retail Group’s stable of Rebel, BCF, Supercheap Auto and Macpac.

 

Australia Post said the new service is a direct response to changing consumer needs with data suggesting that 68 per cent of online shoppers are likely to abandon their shopping cart if they deem the delivery method too slow.

 

Paul Graham, Australia Post group CEO, said: “We’ve been listening to our customers, and know they expect more certainty, simplicity and speed when ordering online. The Australia Post Metro service raises the bar for customers – prioritising next day delivery in metropolitan areas.

 

“We already have some of the country’s largest retailers using the Australia Post Metro service covering the lifestyle, fashion, beauty and FMCG space, with more retailers coming online every month. This new service provides a more agile, flexible delivery option as we head into our busiest time of year,” he said.

 

“To support this new service and ensure we meet the next-day delivery offering we have simplified our back-end systems to quickly identify the Australia Post Metro service orders, prioritising them for next day delivery. We have also been working in tandem with our retailers to ensure their distribution centres are set up to prioritise Australia Post Metro service orders,” he added.